Sunday, November 17, 2013
Why Use an Auto Repair Chain
When routine maintenance is needed or when car problems arise, three main options are available. The car can be taken to the dealership, an auto repair chain shop or an independent repair shop. Auto repair chain shops offer certain advantages over the other two options.
Reduced Cost
Auto chain shops in general offer lower prices for routine maintenance, such as oil changes, explained AutoMD President Shane Evangelist. Auto repair chains often offer specials or promotions for oil changes and other basic services. Because an auto repair chain has less overhead and lower labor pricing, it can afford to offer lower prices to its customers. Also, an auto repair chain generally uses aftermarket high-quality auto parts instead of dealership factory parts. Auto repair chains often publish coupons in flyers or over the Internet that offer additional discounts.
Reputation
Because they have a reputation to uphold, auto chain shops strive to provide quality service on the first visit. According to one auto repair chain, Cottman Transmission & Total Care, many auto chain facilities are registered with the BBB (Better Business Bureau) and many technicians are listed with the AAA-approved auto repair list. Like dealerships, most auto repair chains honor extended warranties on vehicles.
Various Locations
Because an auto repair chain has stores in several areas, the repair history of the vehicle will be saved in the chains computer system. This is convenient for customers who have moved to a new location or for those who for some reason need their vehicles fixed while out of town. Also, since a number of shops form part of the auto repair chain, more company resources can be shared for fixing car problems.
Knowledgeable Technicians
As many chains specialize in a certain aspects of auto repair, their technicians gain experience and efficiency in these specific fields. Unlike a dealership, they have knowledge of many different types of cars, not just one make or model. That being so, they can offer service for all the cars that a family owns. Dealerships also have to focus on selling cars, but auto repair chains are devoted exclusively to performing auto repair and maintenance.
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